1. Information We Collect
We collect the following types of information when you use EA Bot Pro:
- Account Information: Name, email address, phone number, country, and password (stored as a secure hash).
- MT5 Credentials: Your MT5 login number, trading password, and server name — stored using AES-256 encryption.
- Payment Information: Payment amount, method, transaction reference, and proof of payment screenshots.
- Trading Data: Balance, equity, profit/loss, and other trading statistics entered by our team.
- Usage Data: IP address, browser type, pages visited, and session data for security purposes.
2. How We Use Your Information
- To provide and manage your subscription and trading services
- To process payments and verify transactions
- To communicate with you about your account and subscription status
- To send notifications about trading activity and account updates
- To improve our platform and ensure security
- To comply with legal obligations
3. How We Protect Your Data
We take security seriously:
- Passwords are hashed using bcrypt — we cannot see your password.
- MT5 credentials are encrypted with AES-256-CBC encryption.
- All forms are protected with CSRF tokens.
- Database queries use prepared statements to prevent SQL injection.
- Payment screenshots are stored in a protected directory.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:
- With our trading team to manage your MT5 account (necessary for service delivery)
- When required by law or legal process
- To protect the rights or safety of EA Bot Pro or its users
5. Cookies and Sessions
We use session cookies to keep you logged in. These cookies are essential for the platform to function and do not track you across other websites. We do not use advertising or third-party tracking cookies.
6. Data Retention
We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal data within 30 days, except where we are required by law to retain it.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Withdraw consent for data processing (which may affect your ability to use the Service)
To exercise these rights, contact us at support@eabotpro.com.
8. Children's Privacy
Our Service is not directed to anyone under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated Policy.
10. Contact
For any privacy-related questions or requests, please contact us at support@eabotpro.com.